Company Description
SRU Automotive specialize in Automotive Diagnostic, Repair and Service's. No job is to big or small
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Vance
23 Mar 2023
Warning to others.
I spent over $30,000.00 dollars at SRU on my 1972 Chevy C10, I never complained about their high prices because I expected that a “Custom Shop” would do beautiful work. I payed on time and expecting quality work. My parts were marked up 50-100%
After the install of the motor w/ fuel injection, AC, transmission, dual exhaust, Dakota dash, Wilwood brakes, I have experienced overheating, fuel leaks, oils leaks, transmission fluid leaks and multiple exhaust leaks; resulting in bringing it back multiple times.
They slapped things together without care or attention to detail. I asked them to clean the engine bay before they installed the motor, didn’t happen. They used old rusty bolts, left old wires dangling and didn’t paint parts that are prone to rust.
I have had to pay another shop to fix a poorly installed exhaust system that I already payed SRU for. I had to put in a higher amped alternator because it cooked because it couldn’t handle the load.
Had to convince them to put a new dual fan radiator in, because the truck was over heating with the one that was installed, which I was told would work fine.
Now, the new engine with 5,500 miles on it that he “backed” has blown a head gasket, probably due to the overheating. Can’t drive the truck until I spend another 2,000.00
The new AC Condenser has failed. That will cost another 1,000.00
Unfortunately, all I ever got was a runaround for the reasons these problems were happening.
Their motto is “Good work isn’t cheap and Cheap work isn’t good.”
In my case, Cheap work cost a fortune.
Frequently asked questions about SRU Automotive LLC
How do customers rate SRU Automotive LLC?
SRU Automotive LLC has 1.0 stars based on 1 reviews.
What days are SRU Automotive LLC open?
SRU Automotive LLC is open Monday, Tuesday, Wednesday, Thursday, Friday.
![Sru Automotive Llc logo](https://d2pb7ntwkpu0oh.cloudfront.net/business-photos/16646853772729466_sru-automotive-llc_third_party_logo.jpeg)
SRU Automotive LLC
Address:
901 E Chemical Dr B Kennewick, WA
Phone:
(509) 582-2965
Reviews:
1.0
Website:
Email:
office@sruautomotive.com
Open Hours
- Monday08:00AM - 05:00PM
- Tuesday08:00AM - 05:00PM
- Wednesday08:00AM - 05:00PM
- Thursday08:00AM - 05:00PM
- Friday08:00AM - 05:00PM
- Sat, SunClosed